Description
We're seeking a Senior Implementation Consultant to lead post-sales onboarding for our enterprise customers. You'll drive multiple implementation engagements, partnering with development and security leaders to deploy the Snyk platform across their SDLC, CI/CD pipelines, and cloud infrastructure.
Job Summary As a Senior Implementation Consultant, you'll own end-to-end delivery of enterprise customer implementations, from kick-off through closure. You'll lead complex onboarding engagements, partner with development and security leaders, and represent the customer's technical requirements back to Snyk's internal teams.
Responsibilities
- Own end-to-end delivery of enterprise customer implementations
- Lead complex, multi-stakeholder onboarding engagements
- Partner with development and security leaders to design a Snyk rollout
- Run project kick-offs, planning sessions, and recurring delivery reviews
- Represent the customer's technical requirements back to Snyk's internal teams
- Improve and scale Snyk's onboarding practice
- Collaborate with Sales, Product Management, Engineering, and Support
- Troubleshoot integration and configuration issues
- Coach customer teams on developer-first security practices
- Feed patterns from the field back into product and enablement
Requirements
- 5+ years in technical consulting or a customer-facing technical role
- Working knowledge of the SDLC and modern DevOps methodologies
- Hands-on experience with CI/CD and DevOps tooling
- A track record of running multiple concurrent customer engagements
- The ability to explain complex technical issues clearly
- Genuine interest in application security and a developer-first approach
- Consultative aptitude for bringing people, technology, and process together
- Working fluency with AI-assisted tools
- Excellent written and verbal communication
Nice to Have
- Proficiency in a scripting language such as Python, JavaScript, or another modern language
- Prior experience as a solutions architect, sales engineer, or technical account manager
- A security certification such as CISSP, CSSLP, or CEH
- A Project Management Professional (PMP) certification
- A Computer Science degree or equivalent programming background
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