Description
We are seeking a Senior Analyst to provide advanced technical support, configuration, integration, and maintenance for various healthcare applications and their technologies throughout their lifecycle.
The Senior Analyst will be responsible for complex level work supporting information technology applications through planning, designing, implementing, maintaining, and providing ongoing optimization and support.
Responsibilities:
- Documents and recommends workflow changes and technical/functional designs needed to support business requirements.
- Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting.
- Solves common and complex issues, incidents, and problems according to agreed-upon service levels and department standards.
- Serves as Project Manager and completes Project Manager functions for mid-size projects with multiple teams.
- Performs quality review of team build.
- Collaboratively works with peers, internal and external stakeholders, and vendors.
- Follows documentation and change management standards.
- Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
- Oversees configuration of electronic and mechanical hardware with software products to meet functional criteria of client specifications.
- Develops and understands business reporting needs for end-users.
- Participates in on-call and command center responsibilities.
- Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity.
- Attends and participates in team, project, and department meetings to increase awareness and information flow.
- Works with requestor to understand the problem, creating a clear and defined objective for the project, and then completes the business case documentation.
- Helps stakeholders complete ROI, benefit plan KPI, leading and lagging measures, if applicable.
- Aggregates applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups.
- Ensures that resources are available to work on priorities and align to appropriate strategies.
- Aggregates equipment/hardware/data connection forecasts and mapping of new construction/reconstruction projects, creates cost estimates and comparisons of new construction and reconstruction projects, and assists with application assessment of new construction and reconstruction projects, if applicable.
- Provides Capital Planning with cost of equipment, infrastructure information.
- Leads in procurement and coordination of DTS equipment for construction and reconstruction projects.
- Supplies field teams with lists and mapping of equipment and data connections for projects, if applicable.
Requirements:
- Bachelor's degree in Information Technology, Healthcare, Business, or related field.
- Four years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas.
- Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word.
- Possesses in-depth business and application knowledge and experience.
- Knowledge of system analysis and operating systems.
- Skilled in assessing needs and determining through documentation what the best approach might be.
- Skilled at problem definition and data collection by establishing facts, drawing valid conclusions.
- Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, correspondence, and process documents.
- Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public.
- Demonstrates knowledge of project management and control.
Preferred Qualifications:
- Epic Certified, Radiant Certified, and/or Registered Technologist.
Benefits:
- Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.
Location: Lake Park Building, West Valley City, Utah Scheduled Weekly Hours: 40 Hourly Range: $39.97 - $62.91
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