Sales Processing Associate IV

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation.

Job Family Definition:

Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation.

Responsibilities:

• Provides overall support for sales processing activities for an assigned or multiple business areas or groups.
• Demonstrates comprehensive knowledge and mastery in multiple sales processing areas, including: pricing and creating quotes for moderately- to highly-complex deals, registering information and producing documentation, order execution, billing and invoice production, configuration of order systems according to process standards and with occasional customization.
• Reviews and provides oversight of all sales processing documentation and systems, including data entry and completion.
• Works with stakeholders to identify areas for process improvement and propose changes to increase quality awareness and culture in the organization.
• Develops customized data collection forms, methods and reports in response to business requests and in accordance with sales processing systems and standards.
• Provides guidance to less-experienced staff members.

Education and Experience Required:

• High school or equivalent secondary education certification required.
• Bachelor's degree preferred.
• Typically 4 - 6 years experience.

What you need to bring:

• High-level administrative and overall documentation and information management skills.
• Proficient in multiple word processing, spreadsheet, and presentation software packages.
• Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including report building and design, regular and ad hoc reporting and data search.
• Complete understanding of basic and advanced order processes, systems configurations and documentation requirements.
• Able to identify and suggest areas for improvement.
• Strong written and verbal communication skills.
• Mastery in English and local language.
• Ability to effectively communicate issues and negotiate resolution with local and group management.

Benefits:

• Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
• Personal & Professional Development: investment in your career with programs to help you reach career goals.
• Unconditional Inclusion: celebration of individual uniqueness and flexibility to manage work and personal needs.