Sales Manager - Russell & Bromley Oxford

We're looking for a confident and proactive Sales Manager to join our team at Russell & Bromley Oxford. In this role, you'll support sales and wider commercial performance on the shop floor, work closely with the team, and deliver an exceptional customer experience that reflects the Russell & Bromley brand.

The role involves:

• Supporting the smooth running of the store and creating a welcoming environment for customers and colleagues
• Delivering an outstanding customer experience through excellent service and product knowledge
• Supporting sales performance and helping drive team delivery of store targets and KPIs
• Providing day-to-day guidance and encouragement to team members
• Opening and closing the store, acting as the responsible person on duty when required
• Maintaining high standards across visual merchandising, stock presentation, and replenishment
• Handling customer queries and service issues with empathy and professionalism
• Ensuring company policies and procedures are consistently followed

As a Sales Manager, you'll need to be:

• Customer-focused, with a warm, approachable, and personable manner
• Commercially aware and motivated by delivering strong sales performance
• A supportive and dependable team player with strong communication skills
• Organised, reliable, and comfortable working in a busy retail environment
• Passionate about delivering a premium in-store experience
• Previous experience in a supervisory, keyholder, or management role would be an advantage
• Available to work a schedule that includes evenings, weekends, and key trading days

The role offers a competitive base salary plus sales-based commission, and benefits including 25% off most NEXT products, a Sharesave Scheme, and access to fantastic discounts at our Staff Shops.

The working hours for this role are 37.25hrs p/w; Sun 10:30 - 17:15; Mon 11:45 - 20:15; Wed 08:30 - 17:00; Thu 08:30 - 17:00; Fri 11:45 - 20:15.