Sales Development Representative (SDR)

As a Sales Development Representative (SDR) at Thomson Reuters, you will play a critical role in driving business growth by generating qualified sales opportunities through outbound prospecting.

You will engage decision-makers across the U.S. market, uncover business challenges and needs, and create valuable opportunities for Account Executives.

Key Responsibilities

• Generate new business opportunities through proactive outbound prospecting activities, including phone, email, and digital engagement.
• Identify customer needs, business challenges, and potential opportunities within target accounts.
• Build, develop, and maintain a healthy sales pipeline through a structured prospecting approach.
• Partner closely with Account Executives to align sales strategies, coordinate outreach efforts, and maximize pipeline generation.
• Identify upsell and cross-sell opportunities and route them to the appropriate sales resources.
• Consistently meet or exceed monthly and annual sales development targets and performance metrics.
• Maintain accurate and up-to-date records of prospecting activities, opportunities, and customer interactions within CRM and sales tools.
• Develop a strong understanding of Thomson Reuters products and solutions to effectively communicate business value to prospective customers.
• Collaborate with Training, Marketing, and Account Management teams to support overall business objectives and customer engagement strategies.

Required Qualifications

• 2+ years of experience in B2B sales, prospecting, lead generation, business development, or a related customer-facing role.
• Excellent verbal and written communication skills in English.
• Demonstrated ability to communicate professionally and influence stakeholders through phone, email, and virtual meetings.
• Strong interpersonal skills with the ability to build relationships and establish credibility quickly.
• Ability to confidently handle objections and navigate challenging conversations.
• Experience working in quota-driven environments with measurable performance targets and key performance indicators (KPIs).
• Intermediate computer proficiency, including experience using CRM systems and sales technology tools.
• Availability to work schedules that align with U.S. customer business hours.

Preferred Qualifications

• Bachelor’s degree or equivalent professional experience.
• Previous experience in software, SaaS, technology, or subscription-based sales environments.
• Experience prospecting and selling into the U.S. market.
• Familiarity with structured sales methodologies and outbound prospecting best practices.
• Demonstrated success building and managing sales pipelines in a high-performance sales organization.
• Experience leveraging sales engagement platforms, CRM systems, and AI-enabled sales tools to improve productivity and results.

What’s in it For You?

• Hybrid Work Model: flexible hybrid working environment for office-based roles.
• Flexibility & Work-Life Balance: supportive workplace policies, including work from anywhere for up to 8 weeks per year.
• Career Development and Growth: culture of continuous learning and skill development.
• Industry Competitive Benefits: comprehensive benefit plans, including flexible vacation, Mental Health Days, and retirement savings.
• Culture: globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Social Impact: opportunities to make an impact in the community, including paid volunteer days and pro-bono consulting projects.