Sales Advisor  | Part time 18 ore | Savignano sul Rubicone

As a Sales Advisor at H&M, you will play a key role in creating an exceptional customer experience.

You will welcome customers, guide them around the store, and support them in making choices, highlighting our products.

Your responsibilities will include:

• Sharing your knowledge of fashion and products to help customers make informed choices
• Collaborating with your team to provide exceptional service at every stage of the customer's journey
• Ensuring the sales area and stockroom are always well-stocked, tidy, and welcoming
• Supporting opening and closing activities in the store
• Representing yourself and the brand positively during all interactions with customers

You will work with a dynamic team in the store, including Sales Advisors, Department Managers, Store Managers, and Visual Merchandisers.

We are looking for people with:

• Experience in customer service, preferably in the fashion, retail, or related sectors
• A passion for fashion and a focus on providing an exceptional in-store experience, promoting our products and contributing to sales targets
• Proactive and able to work in collaborative and dynamic environments
• Good communication skills, creativity, and curiosity about using technology in-store, with a strong motivation to learn and develop
• Flexibility and an action-oriented approach

H&M Group aims to demonstrate that there is no compromise between exceptional design, affordable prices, and sustainable solutions.

Benefits of working with us include:

• 25% discount for employees on all H&M Group brands, both in-store and online
• H&M Incentive Programme (HIP) – a global incentive plan that rewards long-term dedication
• Meal vouchers of €6 per working day of at least 6 hours
• Access to the company portal dedicated to benefits, with over 1500 discounts on products and services for wellbeing and daily life
• Initial training and development opportunities

The salary for this role is €23,683.80 per year (full-time equivalent), corresponding to level 5 (reference collective bargaining agreement: Commerce) + provincial third element, variable depending on the province of work.