Description
As a Sales Consultant, you will play a key role in creating an exceptional customer experience.
You will greet customers, guide them through the store, and support them in finding what they need while presenting our products.
Your responsibilities will include:
- Sharing fashion and product knowledge to help customers make decisions.
- Collaborating with your team to provide exceptional service at every step of the customer's journey.
- Ensuring the sales floor and back-of-house areas are well-stocked, organized, and pleasant.
- Providing support during store opening and closing.
- Representing yourself and our brand positively in all customer interactions.
You will work with a dynamic team in the store, including sales advisors, department managers, store managers, and visual merchandisers.
To be successful in this role, you should have:
- Experience in customer service in fashion, retail, or similar fields (an advantage).
- A passion for helping customers and an interest in fashion or retail.
- The ability to thrive in collaborative and dynamic environments.
- Strong communication skills, creativity, and curiosity about using store technology.
- Flexibility and an action-oriented approach.
At H&M Group, we offer attractive benefits, including:
- 25% employee discount for H&M Group brands.
- H&M Incentive Program (HIP).
- Learning opportunities for long-term career development.
- Health insurance.
- Sports activity cost sharing.
- New colleague referral bonus.
- Christmas voucher.
- Meal vouchers
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