Description
As a Sales Consultant, you will play a key role in creating an exceptional customer experience. You will greet customers, guide them through the store, and support them in finding what they need while presenting our products.
Key responsibilities:
- Share fashion and product knowledge to help customers make decisions.
- Collaborate with your team to provide exceptional service at every step of the customer's journey.
- Ensure the sales floor and back-of-house areas are well-stocked, organized, and pleasant.
- Provide support during store opening and closing.
- Represent yourself and our brand positively in all customer interactions.
You will work with a dynamic store team, including sales advisors, department managers, store managers, and visual merchandisers.
Requirements:
- Experience in customer service in fashion, retail, or similar fields is considered an advantage.
- Passion for helping customers and interest in fashion or retail.
- Ability to thrive in collaborative and dynamic environments.
- Strong communication skills, creativity, and curiosity about working with store technology.
- Flexibility and action-oriented approach.
Benefits:
- 25% discount for employees on H&M Group brands.
- H&M Incentive Program (HIP).
- Learning opportunities for long-term career development.
- Health insurance.
- Sports activity cost sharing.
- New colleague referral bonus.
- Christmas voucher.
- Meal vouchers
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