Description
As a Sales Advisor at H&M, you will play a key role in creating an exceptional customer experience.
You will welcome customers, guide them around the store, and support them in making choices, highlighting our products.
Your main responsibilities will include:
- Sharing your knowledge of fashion and products to help customers make informed choices
- Collaborating with your team to provide exceptional service at every stage of the customer's journey
- Ensuring the sales area and stockroom are always well-stocked, tidy, and welcoming
- Supporting opening and closing activities in the store
- Representing yourself and the brand positively during all interactions with customers
We are looking for individuals with:
- Experience in customer service, preferably in the fashion, retail, or related sectors
- A passion for fashion and a focus on delivering an exceptional in-store experience, promoting our products and contributing to sales targets
- Proactive and able to work in collaborative and dynamic environments
- Strong communication and creativity skills, with a curiosity for using technology in-store and a motivation to learn and develop
- Flexibility and an action-oriented approach
H&M Group offers a range of benefits, including:
- 25% discount for employees on all H&M Group brands, both in-store and online
- H&M Incentive Programme (HIP) – a global incentives plan that rewards long-term dedication
- Meal vouchers of €6 per working day of at least 6 hours
- Access to the company portal with over 1,500 discounts on products and services for wellbeing and everyday life
- Initial training and ongoing development opportunities
The salary for this role is €23,683.80 per year (full-time equivalent), corresponding to level 5 (reference collective agreement: Commerce) + provincial third element, variable depending on the province of work.
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