Retail Territory Manager

As Retail Territory Manager, you are responsible for managing the relationship between Shell and Retailer/Dealer at site level through the S&O pillars of Care for People, Brilliant Basics & Site P&L, and ensuring consistent delivery of the Safe operations, Shell’s Customer promises, and profitability of a cluster of 15 to 20 sites.

You will:

• Identify gaps in site performance and provide recommendations to Retailer/Dealers to improve customer commitment and business growth.
• Maximize sales development potential while protecting Shell's interests.
• Manage and maintain positive Retailer/Dealer relationships.
• Deliver Sales & Operations targets for the geographical area.
• Ensure compliance with Site Operations/HSSE standards, contracts, and manuals.
• Play a leading role in implementing the local retail strategy.
• Ensure that Dealers' and retailers' actions do not damage Shell's Reputation.
• Ensure that retailers train and develop their staff.

We are looking for individuals with:

• Extensive relevant experience.
• Selling and Negotiation skills.
• Channel Management skills.
• Applying Customer Value Proposition skills.
• Commercial & Economic Acumen.
• Managing Customer Experience skills.
• Retail Site Operations skills.
• Value Chain Understanding.
• Proven experience in delivering P&L roles.
• Ability to grow Site Incomes and develop Partner capabilities.
• Competent to lead & deliver the NFR aspirations.

In return, you will get:

• Progress as a person while working on the energy transition.
• Continuously grow transferable skills.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues.
• Achieve balance in a values-led culture.
• Benefit from flexible working hours and remote/mobile working.
• Competitive starting salary and annual performance-related salary increase.
• Paid parental leave.
• Access to training and development programs.