Resource Manager

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients.

We are seeking to hire a Resource Manager for our Patient Centered Solutions (PCS) team which leads the industry in generating data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions.

The role holder will need to be a committed individual who combines high emotional intelligence and excellent communication skills. They will thrive in a fast-paced environment, be comfortable managing conflicting priorities and have the ability to influence a team of senior stakeholders.

Responsibilities

• Maintain resource management data integrity in the time management/CRM system that supports resource and project management decisions.
• Build reports and dashboards to provide teams with insights into resource allocations, compliance, utilization, and other key metrics.
• Participate in staffing and team calls.
• Collaborate with global resource management colleagues to deploy staff across delivery teams while supporting individual development goals.
• Partner with principals and senior leaders to understand and plan for future resourcing needs.
• Monitor and communicate current and upcoming delivery capacity.
• Identify capability gaps and provide input into hiring plans.
• Support the resourcing of client projects, business development activities, thought leadership initiatives, and internal programs.

Requirements

• Bachelor's degree or equivalent experience.
• Strong problem-solving skills and attention to detail.
• A proactive, self-starting mindset with the ability to work both independently and collaboratively.
• Excellent written and verbal communication skills.
• Strong stakeholder management and relationship-building capabilities.
• Resilience, determination, and diplomacy.
• Ability to analyze information from multiple sources and make informed, data-driven decisions.
• Previous experience in Resource Management and/or a professional services environment.
• Strong Microsoft Office skills, particularly Excel.
• Experience with Smartsheet and PSA (Professional Services Automation) tools is advantageous.