Description
Join Hang Seng Bank as a Relationship Service Manager in Commercial Banking - Corporate Banking. You'll support transformation projects, streamline processes, and collaborate with teams to deliver collective goals.
Principal responsibilities:
- Support transformation projects and process improvements in Relationship Management Department
- Review end-to-end lending process to improve operation efficiency and mitigate risks
- Collaborate across business and operations to deliver collective goals
- Represent Relationship Management Department in providing user requirements and feedback
- Organize briefings to share new initiatives and findings
- Evaluate control measures and recommend enhancements
- Strengthen internal controls and ensure compliance with regulatory requirements
- Provide centralized governance and management support
Requirements:
- University degree in Business Administration, Finance, Accounting, Economics, Risk Management, Statistics or Quantitative Analysis
- Minimum 5 years' experience in relationship management support or credit service, preferably in banking or financial institutions
- Understanding of Commercial Customers' product and services requirements, lending process, and bank's internal operations
- Ability to interact with business stakeholders at different levels
- Strong analytical skills, attention to details, and project management experience
- Fluency in Cantonese, Mandarin, and English
- Good MS Office or Excel skills
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