Description
The Iconic Rixos Gulf Hotel Doha is looking for a Receptionist to join their motivated and vibrant team. As a Receptionist, you will be responsible for organizing daily Front Desk operations, providing exceptional customer service, and ensuring seamless communication between guests and the hotel team.
Responsibilities:
- Manage daily Front Desk operations
- Provide smart, well-groomed, friendly, and cheerful service with the highest standards of Rixos hospitality
- Monitor hotel situation, occupancy, functions, groups, and VIPs
- Foster cooperation and respect within the team and other departments
- Utilize interpersonal and communication skills to lead, influence, and encourage the team
- Respond to guest requests for special arrangements or services
- Gather and provide information to guests about the property and surrounding area amenities
- Handle check-in and check-out procedures efficiently and professionally
- Perform cashiering duties, foreign exchange transactions, and night audits tasks
- Process reservations and manage walk-in counter reservations
- Resolve guest complaints and liaise with relevant departments
- Ensure effective control for guest security
- Assist at the Information counter, Foreign Exchange, Night Audit, and Business centre as needed
- Maintain knowledge of hotel rate codes, packages, segmentation, discounts, and handling procedures
- Handle safe deposit boxes according to policies and procedures
- Be aware of hotel accident prevention policies
Qualifications:
- Fluent in Arabic and English; additional language is an advantage
- University Degree in Hotel Management or related degrees
- Minimum 1 year of experience in a similar role in a star hotel
For more fresh new jobs, check out yubhub.co.