Quality Oversight Supervisor

We are seeking a Quality Oversight Supervisor to supervise OQ activities related to the release of manufactured batches, ensuring compliance with Good Manufacturing Practices (GMP), Corporate Quality Standards, and local/international regulations.

Key Responsibilities:

• Drive and strengthen quality culture across all value stream operations.
• Define and maintain the scope and risk-based frequency of Quality Oversight activities across manufacturing, processing, packaging, and supporting functions.
• Supervise OQ Officers in executing routine oversight activities and ensuring GMP compliance.
• Monitor oversight coverage, execution, overdue activities, and related actions.
• Evaluate oversight effectiveness and drive continuous improvement.
• Ensure implementation and compliance with site QMS, GMP, GMS, and regulatory requirements.

Quality Systems & Performance Management:

• Lead and oversee deviations, OOS/OOT investigations, complaints, CAPAs, quality incidents, rework, and reprocessing activities, ensuring robust investigations and timely closure.
• Drive quality performance improvement through monitoring of site KPIs, quality trends, periodic system reviews, and Quality Improvement Programs (QIPs).
• Prepare and present periodic quality performance and system reviews to the Site Quality Council.
• Review and approve relevant quality risk assessments, product lifecycle activities, validation documents, and periodic product reviews.
• Manage and coordinate product quality incidents with relevant site quality functions.
• Drive inspection readiness through GEMBAs, SLE activities, and support of GPS foundations.
• Escalate critical quality issues and ensure effective resolution.

Batch Release & Authorized Person Responsibilities:

• Oversee and perform batch release activities for manufactured and packaged products, ensuring full GMP and regulatory compliance.
• Review and approve batch documentation, including BMRs, BPRs, specifications, BOMs, and relevant quality records.
• Ensure completion and assessment of all required manufacturing, QC, sampling, testing, change control, and deviation activities before batch release.
• Perform Authorized Person batch release activities and relevant ERP transactions, including release, rework, and rejection decisions.
• Oversee AP delegate qualification, where applicable.
• Monitor and report conformance to release plan and maintain accurate SAP quality-related data.

Leadership & Team Development:

• Lead, coach, and develop direct reports, ensuring appropriate technical competencies, training, and qualifications.
• Monitor team performance and promote accountability, collaboration, and continuous improvement.
• Build effective cross-functional partnerships to achieve site quality objectives.

Requirements:

• University Degree in Pharmacy or Scientific disciplines.
• Minimum five years of experience in Quality Assurance, or Operational roles within the Pharmaceutical industry.
• Previous people management experience.
• Fluency in English and Arabic (both written and spoken).

Key Capabilities and Skills:

• Up to date knowledge of current GMP, EDA Regulatory requirements, QMS System.
• Excellent documentation, report writing skills, and computer skills.
• Excellent verbal and written communication skills.
• Excellent problem solving and critical thinking capabilities.
• Strong prioritization and organization skills.
• Familiar with IQ, OQ, PQ, facility, utilities, Equipment and Strong experiences in cGMP/GLP compliance activities.
• Self-motivation, empowerment and adaptation to business changes.
• Able to demonstrate experience of managing diverse teams of professional staff and effective budgetary control against agreed targets.