Data Center Operations Site Manager

Hewlett Packard Enterprise is seeking a Data Center Operations Site Manager to oversee the delivery, buildout, and ongoing operations of core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business.

This role will be performed onsite in the datacenters, overseeing operations at both Enebakk and Rjukan sites in Norway. Travel between both sites will be necessary.

Primary Responsibilities:

• Primary regional point of contact and manager for the Supercomputing-as-a-Service system
• Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
• Manage system startup and shutdown, including hardware replacement as necessary
• Assign tasks to technicians and monitor progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
• Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
• Implement and maintain all security and data management protocols as defined by security architects and system admins
• Have an intimate understanding of the overall system, including various system components and functionality
• Collaborate with project managers and development partners to ensure effective and efficient delivery, deployment, operation, monitoring, and support of datacenter engagements
• Provide business value expertise to drive the development of innovative service offerings that enrich HPE's Cloud Services portfolio

Experience and Skills:

• Excellent communication skills
• Strong collaborator and ability to work well in a team environment
• Hands-on experience with tools and infrastructure to support HPC systems at scale, including networking and storage
• Deep understanding of high-performance computing
• Experience working in a production, mission-critical 24x7x365 datacenter environment
• Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Six Sigma Green Belt
• 5+ years of team supervision or management
• Experience leading a diverse, technical, or IT workforce of up to ten employees
• BS in Computer Science, IT Management, or equivalent
• Fluency in English language is mandatory, Norwegian language will be considered a plus

What We Can Offer You:

• Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
• Investment in your career through specific programs to help you reach your career goals
• Unconditional inclusion and celebration of individual uniqueness