Project and Program Manager with Spanish or German

HPS Managed Service Delivery (HPS MSD) is responsible for implementing and managing HP Managed Service contracts across PC, Print, and Collaboration businesses.

As a Project and Program Manager, you will oversee the successful transition and implementation of HP Managed Services, ensuring the highest Total Customer Experience (TCE).

Key Responsibilities:

• Lead end-to-end transition of managed services projects or programs in accordance with contractual commitments and customer outcomes.
• Act as primary customer point of contact throughout implementation and transition.
• Develop, maintain, and govern overall project and transition plans.
• Manage project financials, including budgets, forecasting, and cost control.
• Establish and drive project governance, including status reporting and milestone reviews.
• Coordinate cross-functional resources to ensure successful execution of project deliverables.
• Build and maintain strong relationships with customer project managers and stakeholders.
• Support sales and pursuit activities by contributing delivery expertise and solution validation.
• Ensure contractual, operational, and commercial compliance throughout the project lifecycle.
• Identify, assess, and manage project risks, dependencies, issues, and opportunities.
• Oversee deployment and implementation activities, including project setup and installation management.
• Maintain project data quality and ensure accurate updates across project management and operational tools.
• Monitor project performance against cost, schedule, quality, and other targets.
• Facilitate project handovers to operational delivery teams and conduct lessons learned reviews.
• Mentor project team members and promote professional development.

Requirements:

• Advanced university degree or equivalent.
• 5+ years of client-facing experience.
• 5+ years of Project Management experience in IT or Transition/Transformation services.
• Strong written and verbal English language skills.
• Strong written and verbal Spanish or German language skills.
• Technical skills (MS Office, Smartsheet, AI skills will be considered an advantage).
• PMP or alternative Project Management certification is considered an advantage.
• ITIL certification is a plus.

Benefits:

• Additional medical insurance.
• Life insurance.
• Additional days paid leave.
• Food vouchers.
• Wellness program (incl. Multisport cards).
• Work-life balance support including work from home opportunities.