Partner Strategy and Delivery Manager

We’re on a mission to make money work for everyone.

As a Partner Strategy and Delivery Manager at Monzo, you will determine how agreed priorities will be tackled, turning a strategic focus area or business outcome into a clear programme approach, defining what needs to happen, and leading the work through delivery, stabilisation, and handover.

Responsibilities

• Programme design and definition:
• Translate strategic objectives into clear, actionable delivery roadmaps
• Define scope, workstreams, sequencing, success metrics, and required analytical inputs for complex initiatives
• Establish end-to-end plans, milestones, and proportionate governance models
• Analysis, recommendations, and business cases:
• Deconstruct ambiguous strategic issues into clear workstreams
• Evaluate estate-wide processes, services, and locations to build practical, evidence-based options
• Own the development of robust business cases
• Programme delivery:
• Lead complex programmes from kickoff through to realised outcomes
• Coordinate workstreams, dependencies, and key decisions across Global Ops, GCOO, and partner organisations
• Embed customer, risk, regulatory, and resilience standards throughout programme design
• Team and portfolio contribution:
• Guide more junior colleagues across program workstreams
• Share emerging risks, dependencies, and themes with the Strategy Lead
• Lead ad-hoc cross-functional initiatives across teams and partners

Requirements

• Significant experience designing and delivering complex projects or programmes
• Essential experience working with outsourced operations, suppliers, or third-party partners
• Ability to travel within the UK and internationally when required
• Proven ability to take an agreed strategic priority or ambiguous problem and turn it into a clear programme approach and route to delivery
• Strong programme design and delivery skills
• Experience setting meaningful programme outcomes, measures, and expected benefits
• Strong analytical and problem-solving skills
• Experience developing or owning high-quality business cases, proposals, and decision materials

Benefits

• £51,200 - £64,700 + Incentive awards + Benefits
• Distributed working within the UK (with ad hoc meetings in London) and essential international travel to offshore partner sites
• Macbooks provided for fully remote workers
• Extra support for work-from-home setup
• Lots more! (Read the full list of benefits)

Application Journey

1. Application questions
2. 30-minute Recruiter Call
3. Practical take-home task
4. Competency-based interview around Stakeholders and Values