Pre-Sales (Ninja Mart - Mersing, Johor)

Job Overview

We are seeking a Pre-Sales representative to join our team at Ninja Mart in Mersing, Johor. You will be responsible for sales and outlet development, payment collection and account management, outlet visits and field productivity, as well as reporting, customer service, and compliance.

Responsibilities

Sales & Outlet Development

• Increase sales within the designated area and customer portfolio.
• Develop and maintain relationships with existing outlets and identify new business opportunities.
• Implement promotional activities, trade programs, and other commercial initiatives.

Payment Collection & Account Management

• Follow up on and collect outstanding payments from designated customers or outlets.
• Monitor payment balances and report any issues to relevant parties.
• Ensure consistent follow-up on customer payment commitments.

Outlet Visits & Field Productivity

• Conduct visits to outlets and activities according to set routes.
• Manage daily field work effectively to support sales, payment collection, and customer service.
• Comply with working hours, reporting requirements, and field activity schedules.

Reporting, Customer Service & Compliance

• Provide regular updates and reports to supervisors within set deadlines.
• Offer support to customers and resolve or report issues related to sales, delivery, or payment.
• Comply with company policies, Standard Operating Procedures (SOP), and reasonable management instructions.

Requirements

• Relevant experience in sales, especially in FMCG, retail distribution, or related industries.
• Good sales, negotiation, and customer service skills.
• Ability to manage field work, customer accounts, and payment collections independently.
• Minimum SPM qualification or equivalent.
• Sales and customer-oriented with high achievement motivation.
• High sense of responsibility and discipline.
• Good communication and interpersonal skills.