Description
As a Patient Service Coordinator at PT Solutions Physical Therapy, you will be the vital link between patients, providers, and insurers, ensuring every step of the care journey is seamless, efficient, and supportive.
You will take ownership of key administrative and communication processes that keep our practice moving. This includes verifying insurance coverage and securing prior authorizations, coordinating physician referrals, and optimizing schedules.
We invest in our team with ongoing training, mentorship, and clear paths for advancement.
Your Responsibilities as a Patient Service Coordinator
- Reconcile patient payments and units billed while following HIPAA guidelines
- Follow appropriate processes for Insurance Verification and/or benefits management
- Obtain authorization and/or prior authorization
- Over the counter collections and reconciliation of all charges weekly and monthly
- Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications
- At minimum, a High School or GED diploma
- 1-2 years of customer service experience, with experience in healthcare preferred
Schedule
- Part Time: 4pm to 7:30 Monday - Thursday and 3pm to 6:30pm Friday
Compensation
- Pay Range: $18-$20/hour
What Else You Can Expect
- Competitive compensation with ability to earn performance-based incentives
- Professional development through strategic internal platforms
- Opportunity for career progression with a nationwide physical therapy practice
- Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual
- Reimbursement for endurance race entry fees
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