Description
As a sales consultant, you will play a key role in creating an impeccable customer experience. You will meet customers, help them navigate the store, and provide information about our products.
Responsibilities:
- Share your knowledge of fashion and products with customers to help them make informed decisions.
- Collaborate with the team to provide excellent customer service at every step of the customer's journey.
- Ensure the store and warehouse have sufficient stock levels, are tidy, and have a welcoming atmosphere.
- Assist with store opening and closing routines.
- Represent yourself and the company when interacting with customers.
We are looking for someone who:
- Has experience in customer service in the fashion industry or similar field. Experience is an advantage.
- Is passionate about helping customers and has a passion for fashion - we will teach you the rest!
- Feels comfortable working in a team and dynamic environment.
- Is communicative, creative, curious, and willing to work with technology, learn, and grow.
- Is flexible and action-oriented.
Benefits:
- 25% employee discount at all H&M Group brands, both in-store and online.
- Private health insurance after the probationary period.
- Additional personal discount coupons.
- Referral program bonuses.
- Flexible working hours.
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