Verkäufer m/w/d 20h

As a Sales Advisor, you will be the friendly face of our brand, welcoming customers and embodying our brand values with passion.

Your goal is to provide excellent service in every situation and create an inspiring shopping experience.

In addition to providing exceptional customer service, you will also be responsible for processing deliveries, restocking merchandise, and presenting our latest collections in an appealing way.

With your openness and enthusiasm, you will create an environment that brings our brand to life.

Requirements:

• Customer orientation: You enjoy interacting with people and are committed to providing excellent service.
• Adaptability and flexibility: You respond quickly and effectively to changing priorities and customer requests.
• Action-oriented: You take proactive action, initiate tasks, and complete them qualitatively.
• Communication skills: You show genuine interest in people, communicate clearly, and listen actively to understand perspectives and needs.
• Willingness to learn: You are open to feedback and constantly seek opportunities for development.
• Brand enthusiasm: You have a passion for our brand and collection and enjoy sharing this with customers.
• Flexibility: You are willing to work evenings and weekends.
• Language skills: German and English.

Preferred qualifications:

• Knowledge of retail operations and customer service through previous experience in retail.
• Familiarity with fashion trends, materials, sizes, etc.

This is a temporary part-time position with flexible hours, working 20 hours per week.

Benefits:

• 25% employee discount on all H&M Group brands.
• Participation in the H&M Incentive Program (HIP).
• Additional benefits for colleagues based in Germany: 30 days of vacation, holiday and Christmas bonuses, salary according to applicable tariff, occupational pension plan, and employee benefits.