Description
We are seeking an Operational and Technical Support Assistant to join our Regulatory Services Partnership (RSP) team, which provides Environmental Health Services for the London Boroughs of Merton, Richmond-upon-Thames, and Wandsworth.
The RSP is responsible for a range of services including Licensing, Private Sector Housing, Noise and Nuisance, Air Quality and Pollution, Trading Standards, Pest Control, and Food and Safety.
As an Operational and Technical Support Assistant, you will be working on a 2-year fixed-term contract, full-time (35 hours per week) within the Private Sector Housing function. Your main tasks will include:
- Being the first point of contact for phone calls, emails, and online forms
- Allocating post, downloading online forms
- Processing applications, licenses, complaints, payments, and appointments
- Signposting and providing advice where appropriate
- Completing incoming work to ensure timeframes and deadlines are met
The salary for this role is £31,290 - £33,129 per annum.
If you're interested in this role and would like to have an informal chat, please contact Jacqui Hurd at 020 8545 3452 or 07917 270470, or email jacqui.hurd@merton.gov.uk.
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