ON CALL Esthetician

Delano Miami Beach combines historic charm with modern luxury, offering 171 rooms and multiple dining options. As the flagship location for Delano, it sets a new standard in luxury hospitality.

The ON CALL Esthetician works under the Spa Supervisor's guidance, providing top-notch facial treatments, skincare services, and personalized guest experiences at The Source by Delano. You will deliver restorative and rejuvenating treatments following established protocols and professional standards.

Key Responsibilities:

• Provide facials, skincare treatments, body treatments, and approved enhancements according to treatment protocols and brand standards.
• Conduct thorough skin consultations, identify contraindications, and tailor treatments to guest needs and goals.
• Maintain high standards of cleanliness, safety, professionalism, and confidentiality.
• Educate guests on skincare and recommend home-care products.
• Document services, skin observations, and guest preferences accurately.
• Follow Florida esthetics regulations, infection-control requirements, and spa safety procedures.
• Attend product knowledge training, treatment protocol education, and departmental meetings.
• Support spa operations, including opening, closing, inventory, and treatment room replenishment.
• Collaborate with the Spa Supervisor, front desk, and fellow therapists to ensure smooth scheduling and guest flow.
• Recommend skincare products, treatment enhancements, and future services in a consultative manner.
• Report guest concerns, adverse skin reactions, equipment issues, or maintenance needs promptly.

Additional Responsibilities:

• Communicate clearly and professionally with guests and spa colleagues.
• Remain calm and alert, especially during emergency situations.
• Make informed decisions and take actions based on experience and good judgment.

Qualifications:

• Minimum 2 years of experience as a licensed esthetician in a luxury spa or hospitality setting.
• Current, active Florida facial specialist or full specialist registration.
• Proficiency in professional facial techniques, skin analysis, exfoliation, masks, facial massage, and approved skincare devices.
• Knowledge of skin anatomy, common skin conditions, and treatment contraindications.
• Strong luxury guest-service and interpersonal skills.
• Excellent communication skills and attention to detail.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.