Office Manager (Spanish Bilingual)

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve.

Rocketship Public Schools is seeking a welcoming, organized, and service-oriented Office Manager to join our team at Rocketship Dream Community Prep in Antioch, TN! As the first point of contact for students, families, staff, and community members, the Office Manager plays a vital role in creating a positive and welcoming school environment. This position oversees daily front office operations, supports efficient school processes, and serves as a trusted resource for our school community.

Essential Functions:

• Build strong working relationships with parents, families, and staff
• Create and maintain complete and current student cumulative files
• Enter student information into our student information system and keep this information up-to-date throughout the school year as enrollment or information changes
• Manage the Attendance process including contacting absent parents on a daily basis
• Coordinate the school’s truancy process and communicate with parents as needed
• Administer Independent Study process for students with planned absences
• Collect doctor’s notes and excused absence notes from parents for absentee documentation
• Work with current parents to solve problems and prevent student attrition
• Maintain emergency medical and contact information for all students
• Maintain complete and current immunization records for all students
• Administer basic first aid, distribute medication, maintain injury reports
• Be knowledgeable of all content in school safety binder, including emergency procedures
• Report all injuries and other school incidents to Human Resources
• Supervise students sent to the office for discipline and health reasons
• Collect payments from parents
• Manage collection of free/reduced-lunch application forms from all families during the school year
• Collect lunch, uniform sales money from parents and provide receipts for payments
• Assist in managing and reporting day-to-day facilities problems
• Execute responsibilities related to emergency situations as assigned by the Principal
• Act as intermediary to communicate written or oral information given by parents to the ISE & EL teams
• Ensure that all documents delivered or messages received are immediately given to ISE/EL
• Maintain confidentiality regarding ISE students who receive special education services
• Partner with ISE & EL Specialists on a school site to arrange IEP, ISE, or ILP meetings
• Perform general clerical duties including answering phones, taking and distributing messages, sorting mail, translate documents from English to Spanish, as well as coordinating the translation of other languages of our families, and prepare general correspondence (school and Regional Office)
• Facilitate arrangements for school activities, logistics, teacher development, parent development and other activities
• Design and facilitate a robust Parent/Community Engagement program aligned with the vision of the campus Principal
• Provide support to the Principal and teachers as necessary
• Use automated telephone system to send out school information as necessary
• Act as an interpreter, when necessary, in whole-school functions and smaller meetings

Qualifications:

• Spanish/English bilingual fluency required, with excellent written and oral communication skills
• Knowledge and cultural competence of the local student and parent community
• Highly developed interpersonal skills using tact, patience, and courtesy
• Effectively prioritize and juggle multiple concurrent projects
• Comfort in a start-up environment and ability to work independently with minimal direction
• Ability to use a variety of software programs and quickly learn new ones
• Managerial skills preferred