Description
The New York Public Library is seeking a Library Manager to provide leadership and direction to a team of public service professionals in the Yorkville Library.
The Yorkville Branch building is a designated New York City Landmark and is listed on the National and State Registers of Historic Places. With over 133,000 patron visits per year, the Library offers a comprehensive service to all those who live, work and study in the changing Yorkville neighborhood.
Key Responsibilities:
- Manage the day-to-day operations of the branch, including information, circulation, outreach, and programming services
- Serve as the hiring manager for the site and oversee staff development, evaluation, training, and discipline
- Have overall responsibility for branch appearance and layout, procurement of furniture and supplies, and the branch's operational budget
- Develop and implement strategies to enhance the onsite user experience
- Build partnerships with local businesses, community organizations, elected officials, and community leaders
- Partner with Programming units to develop and facilitate innovative programs for the community's diverse patron base
- Maintain and update the Library's collection profile
- Focus on providing exceptional customer service and resolving patron complaints
- Collaborate with Library Network Manager and other departments to improve branch library services
- Stay current in public library matters through professional development and involvement in professional organizations
Required Education & Experience:
- Bachelor's degree; or an equivalent combination of education and experience
Required Skills:
- Substantial public library experience working in a variety of roles
- Demonstrated commitment to providing consistent, high-quality public services
- Excellent interpersonal, oral, and written communication skills
- Experience supervising, training, and mentoring staff
- Ability to exercise sound judgment and implement solutions
- Creativity, flexibility, and initiative in accommodating community and staff needs
- Commitment to diversity and inclusion
- Experience implementing or enforcing library policies and procedures
- Knowledge of emerging library technologies and trends
- Strong computer and technology skills
Benefits:
- The Library embodies the NYPL Core Values: Be Helpful, Be Resourceful, Be Curious, Be Welcoming and Inclusive
- Public service library work environment
- Light lifting/moving required
- Remain in stationary positions for periods of time
- Daily use of a computer
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