Description
We are seeking a Night Audit officer to join our team at Mama hotel in Bordeaux. As a Night Audit officer, you will be responsible for providing a personalised and warm welcome to our guests during their stay, particularly during night hours.
Responsibilities:
- Manage the reception and follow-up of guests during their stay
- Handle check-in and check-out procedures for individual and group clients
- Take last-minute reservations
- Operate the telephone switchboard
- Address client requests
- Ensure quality client follow-up and report incidents, complaints, or feedback to your hierarchy
- Manage cash handling and are responsible for your till
- Verify and balance existing accounts
- Control and correct establishment tills if necessary
- Edit, process, and follow up on client invoices
- Close the daily computer service
Requirements:
- Attention to detail
- Anticipation skills
- Friendly and convivial attitude
- Polyvalent and commercial skills
- Ability to manage pressure and stress
- Confidentiality
- Team spirit
- Autonomy
- Numerical skills
Nice to have:
- Knowledge of Opera Cloud PMS
- Experience in the hotel industry
For more fresh new jobs, check out yubhub.co.