Description
We are seeking a Mobile Funeral Arranger to join our team at Co-op Funeralcare. As a Mobile Funeral Arranger, you will be responsible for arranging funerals and providing support to families in various locations across the UK.
The role involves:
- Travelling to meet clients and building relationships with the community
- Supporting clients in person and over the phone, arranging family visits and answering questions
- Maintaining a clean, safe, and welcoming environment at the funeral home
- Working with digital systems and devices to manage client documentation, funeral arrangements, and invoicing
- Referring regulated work to the Funeral Plan Arrangers team
- Assisting with manual handling of coffins and preparing the deceased for viewing
- Updating client management applications with accurate and timely information
To be successful in this role, you will need:
- A full UK driving licence and access to a vehicle
- The ability to work confidently on your own and manage a branch when needed
- Good communication skills, both written and verbal
- Basic calculation skills and attention to detail
- Good IT skills and the ability to learn new systems
- Empathy, discretion, and care when working with clients and families
- Physical ability to carry out tasks such as moving coffins
As a Co-op employee, you will benefit from:
- Competitive salary of £26,266 per annum (£13.47 per hour)
- 30% off Co-op branded products and 10% off other brands
- 23 days of holiday per year (pro-rata)
- Pension scheme with up to 10% employer contributions
- Access to Employee Assistance Programme and virtual GP
- Endless career development opportunities
- Friendly and supportive team environment
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong.
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