Funeral Arranger - 6 Month Fixed Term Contract

Join our friendly team at Co-op Funeralcare in Nottingham and help families say the perfect goodbye to loved ones. As a Funeral Arranger, you will play a crucial role in building and maintaining positive relationships with clients and the community.

Job Details:

• £26,266 per year (£13.47 per hour)
• Full-time, 37.5 hours per week, Monday-Friday, 9am-5pm

Responsibilities:

• Build and maintain positive relationships with clients and the community
• Support clients both in person and over the phone, arranging family visits and answering client questions
• Ensure the funeral home is clean, safe, and welcoming, maintaining a professional and comforting environment
• Work with digital systems and devices to manage client documentation, funeral arrangements, and invoicing
• Support with manual handling of coffins and assist in the care and preparation of the deceased
• Update client management applications with accurate and timely information

Requirements:

• Good communication skills, with the ability to clearly communicate with clients and colleagues
• Ability to confidently work with numbers and perform basic calculations
• Keen eye for detail and accuracy, ensuring regulatory policies and processes are adhered to
• Good IT skills, with the ability to use a range of technology devices and systems
• Passion for delivering great service and building relationships
• High levels of empathy, discretion, and care
• Ability to carry out the physical elements of the role, such as moving coffins

Benefits:

• 30% off Co-op branded products and 10% off other brands in food stores
• 23 days holidays (pro-rata, rising with service)
• Pension with up to 10% employer contributions
• Access to Employee Assistance Programme and virtual GP
• Endless career development opportunities
• Friendly, supportive team and the knowledge that you make a huge difference to your community