Description
Priory Hospital Altrincham is seeking a Medical Secretary to join their team.
The successful candidate will provide efficient secretarial and administrative support to the hospital's Medical team.
Key Responsibilities
- Provide secretarial and administrative support, including typing, audio-typing, minute taking, and managing correspondence.
- Coordinate diaries and patient appointments, liaising with patients, consultants, and other departments.
- Maintain accurate patient records using CareNotes, ensuring reports and documentation are uploaded, updated, and filed correctly.
- Handle telephone and email enquiries, prioritizing requests and dealing with patient and family complaints sensitively.
- Liaise with internal and external contacts, maintaining strict confidentiality and information governance standards.
Skills, Knowledge & Expertise
Essential Skills
- Excellent IT skills, including Microsoft Office and audio-typing.
- Understanding of medical terminology.
- Strong organisational skills with the ability to prioritize workload effectively.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy when handling patient records and documentation.
- Ability to maintain strict confidentiality and demonstrate integrity.
- Flexible, supportive approach and ability to work effectively as part of a team.
Desirable Skills
- Previous experience in a medical secretarial or administrative role.
- Experience working within a healthcare or clinical environment.
- Experience dealing with patients, families, and healthcare professionals.
- Experience managing diaries, appointments, and correspondence.
- Familiarity with electronic patient record systems, particularly CareNotes.
- Experience handling sensitive enquiries and complaints professionally.
Benefits
- Birthday holiday - your birthday as an extra day's annual leave.
- Enhanced maternity pay.
- Contributory pension scheme.
- Flexible benefits, including reduced rates and access to new schemes, such as gym membership, IT technology, and Healthcare Cash Plan.
- Access to development opportunities.
- Sponsorship of professional qualifications through the Individual Professional Development (IPD) panel.
- Leadership and management development.
- Long service award.
- Refer a friend bonuses.
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