Receptionist

The Montefiore Hospital is recruiting for an experienced administrator to join the reception team on a part-time basis.

The Montefiore Hospital is a premium provider of private healthcare in Hove, East Sussex. We practice some of the most advanced treatments with the latest generation imaging and diagnostic technology. This means we can offer everything from screening, rehabilitation and cutting-edge surgical procedures across a variety of specialist treatments which are all delivered through our expert and caring clinical teams.

Duties and Responsibilities:

• Welcoming patients and escorting them to their rooms.
• Admitting patients into the computer system, ensuring accurate data collection.
• Acting as the point person for enquiries.
• Carrying out various admin tasks, including filing patient notes.
• Ensuring compliance with forms and processes.
• Discharging patients onto the computer system, ensuring accuracy of all information.
• Managing the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.

Who We're Looking For:

• A personable individual with the ability to work on their own initiative as well as part of a team.
• Good basic PC skills, including Word, Excel and Outlook.
• Excellent customer service skills.
• Great communication skills at all levels.
• Experience in a customer service environment is desirable.
• Previous experience in administration is essential.
• Attention to detail.

Shift Pattern:

• Saturday: 9.5 hours starting at 06:30/07:00.
• 1 day during the week: 7.5 hours.

Benefits:

• Competitive salary.
• 35 days annual leave inclusive of bank holidays.
• Employer and employee contributory pension with flexible retirement options.
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers.
• Free Bupa wellness screening.
• Private medical insurance.
• Life assurance.