Description
We are seeking a Marketing Operations Manager to be the operational backbone of the Platform Marketing organisation. The successful candidate will drive launch coordination, reporting, cross-functional process management, customer story capture, and event operations.
Responsibilities:
- Own operational coordination for platform product launches across PMK, product, field, and campaigns.
- Maintain launch trackers and status dashboards.
- Build and run handoff processes across Platform Marketing and with peer teams.
- Identify recurring friction points in cross-functional workflows and propose fixes.
- Build and maintain reporting dashboards that track team output, key metrics, and effectiveness.
- Own the regular reporting cadence -- compiling data, surfacing insights, and flagging risks to leadership.
- Manage the pipeline of customer stories and use cases across the Platform Marketing team.
- Own the operational and administrative coordination for the team's participation in major events.
Requirements:
- 4-6 years of experience in marketing operations, program management, or a similar coordination-heavy role within a B2B technology or SaaS organisation.
- Operationally excellent with experience supporting product marketing or GTM teams.
- Comfortable with budgets, reporting tools, dashboards, and data.
- Naturally curious and resourceful with strong communication skills.
We offer a competitive salary range of $109,500 - $164,300 per year, depending on location, experience, and other factors. We also provide a comprehensive benefits package, including the Workday Bonus Plan, annual refresh stock grants, and flexible work arrangements.
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