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From the employer's careers site First seen 11 Nov 2026

Manager- Supply Strategy

SWIGGY Bengaluru, KA mid full-time

The employer hasn't listed a salary.

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Description

As Manager, Supply Strategy, you'll work directly with the GM, Rx Excellence, owning partner experience initiatives from problem discovery to measurable impact. You'll analyse partner unhappiness, work with teams to find fixes, and ensure they move the numbers.

Responsibilities:

  • Own partner experience initiatives end to end
  • Lead projects across Partner App enhancements, AI-led partner tools, payout and consent transparency, self-serve growth and menu controls, and partner support quality
  • Find the root cause of partner unhappiness and turn it into a prioritised plan
  • Improve partner support and AM effectiveness
  • Drive growth and cost economics
  • Align stakeholders and drive execution
  • Build the measurement layer
  • Fix processes for scale
  • Report to leadership

Qualifications:

  • A B.Tech from a Tier 1 institute or an MBA from a Tier 1 B-school
  • 2 to 4 years of experience in strategy, business operations, program management or analytics
  • Strong hands-on skills in SQL and Excel
  • Ability to break down unclear problems and find the answer in the data
  • Clear written and verbal communication
  • Comfort working with many stakeholders and getting results without direct authority

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Skills

Nice to have

  • Power BI
  • Tableau
  • NPS
  • customer experience programs
  • support operations
  • ticket analytics

Ready to apply?

You apply with the employer directly. Their original posting is here: https://jobs.smartrecruiters.com/SWIGGY/6000000001569554-manager-supply-strategy

Apply on SWIGGY