Operational Project Manager

We are seeking an Operational Project Manager to oversee project implementation, covering resource planning, management tracking and forecasting, customer relationship management, customer satisfaction programs, and infrastructure projects.

Key responsibilities include:

• Managing and tracking project progress, identifying potential risks and opportunities
• Collaborating with cross-functional teams, including services, consulting, business lines, and sales
• Providing project and plan management support, ensuring smooth process and system implementation
• Independently managing one or multiple operational systems, such as workflow, resource allocation, demand planning, reporting, forecasting, and capacity planning
• Offering user support for these systems

Requirements:

• Bachelor's degree or higher
• At least 1 year of experience in business support or operations
• Familiarity with Salesforce, preferably with hands-on experience
• Proficiency in office software, including Excel, Word, and PowerPoint
• Strong attention to detail and process orientation, with excellent interpersonal and communication skills