Manager, Global Mobility Compliance

Mastercard is seeking a Manager, Global Mobility Compliance to lead the compliance infrastructure supporting employees working across jurisdictional boundaries. The scope includes domestic and international activities such as business travel, workplace flexibility arrangements, temporary cross-border work, and multi-state work activity.

The initial focus will be leading the implementation of a technology-enabled compliance solution. Following implementation, the role will oversee program governance, operations, communications, reporting, vendor management, and continuous improvement.

Key Responsibilities:

• Lead the implementation of the compliance technology solution, serving as the primary business owner across relevant functions and external vendors.
• Translate regulatory, policy, and operational requirements into scalable business and technology requirements.
• Coordinate system configuration, integrations, testing, deployment, and operational readiness.
• Assess employee journeys and operational processes to integrate compliance review effectively.
• Partner with cross-functional stakeholders to align requirements, define decision points, and support smooth implementation across impacted processes and employee touchpoints.
• Develop recommendations and business cases for policy, process, or program changes in partnership with the appropriate owners.
• Lead launch readiness, including process documentation, stakeholder preparation, support materials, and communications.

Ongoing Program Ownership:

• Oversee the compliance framework supporting domestic and international work activity.
• Maintain program requirements and coordinate updates in response to regulatory, policy, and operational developments.
• Manage structured escalation and exception processes for complex or nonstandard requests.
• Develop clear employee and people leader guidance regarding program requirements, responsibilities, and available support.
• Partner with PBPs and other stakeholders to equip them with the information and resources needed to support their businesses.
• Develop reporting and insights to identify trends, risks, recurring challenges, and opportunities for improvement.
• Manage the external compliance technology vendor, including service performance, issue resolution, enhancements, and contract governance.
• Maintain strong cross-functional partnerships, clear governance routines, and effective operational handoffs across teams involved in cross-border work activity.
• Identify opportunities to strengthen compliance, improve the employee experience, reduce manual effort, and extend the framework to additional programs.

All About You:

• Experience leading complex programs in Global Mobility (tax/immigration), HR operations, compliance, business travel, workplace flexibility, HR technology, or a related field within a multinational organization.
• Experience implementing or managing a technology-enabled program or operational solution.
• Ability to translate complex regulatory, policy, and operational requirements into practical processes and clear communications.
• Working knowledge of one or more relevant compliance areas, with the ability to learn adjacent disciplines quickly.
• Strong program and project management skills, including experience managing multiple workstreams, stakeholders, and vendors.
• Experience with governance, escalations, exceptions, or operational controls.
• Strong analytical skills and the ability to translate program data into actionable recommendations.
• Excellent communication skills, with the ability to make complex requirements clear for diverse audiences.
• Demonstrated ability to build trusted cross-functional relationships, align stakeholders with different priorities, and influence outcomes without direct authority.
• Strong judgment, attention to detail, and commitment to practical, scalable solutions.
• Proficiency in Microsoft Excel and PowerPoint; experience with business intelligence or compliance technology is a plus.

Benefits:

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement