Description
Forbes is seeking a hands-on, hospitality-first manager to oversee the day-to-day readiness and operations of Forbes on Fifth, our flagship New York event venue.
The Manager will serve as the venue's primary on-site steward, ensuring the space is polished, clean, well maintained, operationally sound, and fully prepared to host a wide range of internal, editorial, partner, licensee, and revenue-generating events.
Responsibilities:
Venue Readiness, Maintenance & Hospitality
- Maintain a consistently polished, welcoming, and event-ready environment at Forbes on Fifth.
- Conduct regular venue walkthroughs to identify maintenance, cleanliness, safety, furniture, technology, supply, and presentation needs.
- Coordinate the timely resolution of facility-related issues with Corporate Facilities, building management, cleaning partners, and other outside service providers.
- Ensure all guest-facing and back-of-house areas are clean, organized, well stocked, and aligned with Forbes' hospitality standards.
- Anticipate each day's space, hospitality, and operational needs based on the venue calendar.
- Manage venue-specific inventory, including event furnishings, supplies, signage, hospitality materials, and beverage inventory.
Calendar, Space Booking & Stakeholder Service
- Own and maintain the master calendar for Forbes on Fifth, ensuring all reservations, holds, changes, room assignments, and event details are accurate and current.
- Serve as the central point of contact for venue requests, confirming availability, gathering required event information, and managing the intake process.
- Coordinate room assignments and resolve scheduling conflicts in partnership with stakeholders and ForbesLive leadership.
- Lead venue walkthroughs and planning conversations with internal teams, partners, licensees, and other event stakeholders.
Non-Revenue Event Management
- Independently manage end-to-end venue operations for non-revenue events, including internal programs, content productions, and licensee events.
- Develop and manage detailed event logistics, including vendor timelines, floor plans, room setups, service orders, delivery schedules, load-in, event-day operations, load-out, and room reset.
- Coordinate with vendors and stakeholders to ensure all event elements are delivered to a high standard and within approved scope and budget.
ForbesLive Event Support
- Partner with ForbesLive producers and event leads to serve as the venue operations lead for revenue-generating programs hosted at Forbes on Fifth.
- Support venue readiness, vendor access, room setup, hospitality, deliveries, load-in, load-out, and post-event reset for ForbesLive events.
Vendor, Financial & Compliance Coordination
- Maintain strong working relationships with preferred venue vendors across audio/visual, catering, staffing, security, furniture rental, photography, cleaning, and other operational needs.
- Request and evaluate vendor quotes, prepare event cost estimates, and coordinate event-related expenses with stakeholders.
- Track invoices, receipts, event costs, and budget codes, partnering with Finance to support accurate chargebacks, billing, and expense reconciliation.
Systems, Standards & Continuous Improvement
- Build and maintain venue operating procedures, event checklists, intake forms, vendor guides, floor-plan standards, inventory records, and other tools that create consistency and scalability.
- Identify opportunities to improve the venue experience, reduce operational friction, strengthen vendor performance, and elevate service standards.
The Ideal Candidate:
- Experience in venue operations, event operations, hospitality, facilities coordination, hotel operations, or a comparable high-touch guest environment.
- Experience overseeing a premium event venue, hospitality space, cultural institution, corporate event space, hotel, restaurant, or similar setting.
- A hospitality-first mindset with exceptional attention to cleanliness, presentation, detail, and guest experience.
- Demonstrated ability to manage multiple events, stakeholder requests, vendors, deadlines, and competing priorities at once.
- Strong knowledge of event logistics, including catering, audio/visual, security, staffing, furniture, load-in/load-out, and room setup.
Salary: The annual base salary range for this role is $80,000 - $90,000.
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