Manager, Business Operations - Model e

The Model e Business Office serves as the vital connective tissue across the enterprise,bringing together people, priorities, data, and executive decisions to ensure the organization operates efficiently and fulfils its strategic commitments.

In this high-visibility role, you will partner closely with the Model e Chief of Staff, senior leaders, Finance, Strategy, and enterprise stakeholders to run Model e's operating rhythm while transforming how the organization plans, governs, and executes.

Responsibilities

Executive Governance & Business Office Operations

• Orchestrate executive operating reviews, strategic reviews, and recurring leadership cadences in close partnership with the Model e Chief of Staff.
• Synthesize complex strategic, operational, and financial data across functions into concise, executive-ready presentations and decision papers.
• Manage the forward-looking governance roadmap, establishing standardized agendas, clear decision criteria, and rigorous pre-read preparation.
• Facilitate select leadership forums, document key decisions, and track critical commitments to closure with clear cross-functional accountability.
• Partner across Model e to track priority initiatives, highlight risks and off-track milestones, and coordinate swift mitigation plans with owners.
• Support executive visits, town halls, strategic offsites, and time-sensitive special projects requiring high discretion and sound judgment.
• Cultivate collaborative working relationships across Model e, Ford Blue, FSCD, Ford Pro, Lincoln, Integrated Services, and enterprise teams.

Management System Improvement & Digital/AI Transformation

• Continuously streamline the Model e management system to eliminate administrative friction, clarify decision rights, and accelerate cycle times.
• Architect, deploy, and maintain advanced Smartsheet solutions,including forms, automated workflows, portfolio trackers, and executive dashboards.
• Identify and pilot practical AI applications across Business Office workflows.
• Establish repeatable governance frameworks, templates, and operating standards that elevate execution quality across the organization.
• Define and track operational KPIs to measure management system efficacy.
• Benchmark enterprise best practices and guide teams through change management to sustain adoption of modern tools and working norms.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Strategy, Economics, or related field.
• 5+ years of progressive experience in business operations, strategy, corporate finance, program management, or Chief of Staff functions.
• Proven experience coordinating executive governance cadences and supporting senior leadership decision-making.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.