Description
As a Sales Advisor, you play a key role in creating an outstanding customer experience. You greet customers, guide them in-store, and support them in finding what they need by presenting our products.
Your tasks:
- Share your fashion and product knowledge to help customers make informed choices.
- Collaborate with your team to provide exceptional service at every stage of the customer journey.
- Ensure the sales floor and backrooms are well-stocked, organized, and inviting.
- Support store opening and closing procedures.
- Represent yourself and the brand positively throughout customer interactions.
You work with: Our stores are at the heart of our business, where customers experience our brand firsthand. As part of a dynamic store team, every role contributes to creating an inspiring and welcoming environment. You'll also connect with the wider regional team, collaborating across stores to share knowledge and achieve success together.
Requirements:
- Previous experience in customer service within the fashion, retail, or similar sectors is considered an advantage.
- Passion for assisting customers and interest in fashion or retail – we'll teach you the rest!
- Successful in collaborative and dynamic environments.
- Outgoing, creative, curious, and willing to learn and develop.
- Flexible and action-oriented.
- At least 18 years old.
Benefits:
- 25% employee discount across all H&M Group brands in-store and online.
- Additional discount coupons throughout the year.
- Flexible working hours.
- Paid referral program.
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