Müüginõustaja, Kristiine, Tallinn (20h/n, tähtajaline - 12.31)

As a Sales Consultant, you play a key role in creating an outstanding customer experience. You greet customers, guide them in-store, and support them in finding what they need by presenting our products. By acting in line with our values, you contribute to both your own success and that of the company.

Responsibilities:

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to provide exceptional service at every stage of the customer journey.
• Ensure the sales floor and backrooms are well-stocked, organized, and inviting.
• Support store opening and closing procedures.
• Represent yourself and the brand positively throughout customer interactions.

You work with: Our stores are at the heart of our business, where customers experience our brand firsthand. As part of a dynamic store team, every role - from sales consultants to department managers, store managers, and decorators to cash handlers - contributes to creating an inspiring and welcoming environment. You also connect with the wider regional team, collaborating across stores to share knowledge and achieve success together. With your team, you play a vital role in helping customers feel confident and express their individuality through the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for everyone.

Requirements:

• Previous experience in customer service within the fashion, retail, or similar sectors is considered an advantage.
• Passion for assisting customers and interest in fashion or retail - we'll teach you the rest!
• Successful in collaborative and dynamic environments.
• Outgoing, creative, curious, and willing to learn and develop.
• Flexible and action-oriented.
• At least 18 years old.
• Proficiency in Estonian at least at B1 level, necessary for daily customer service.

Benefits:

• 25% employee discount on all H&M Group brands in-store and online.
• Additional discount coupons throughout the year.
• Flexible working hours.
• Paid referral program.