Logistics Security Agent - Cargo Signal

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on Expeditors, a Fortune 500 company, to manage global supply chains. With a professional and friendly environment, we foster innovation and customer service.

Key Responsibilities:

• Work with the team to provide 24/7/365 coverage in a global Command Center.
• Manage shipment alerts, classifying and prioritizing them based on urgency and business impact.
• Engage with internal stakeholders, shippers, and external transportation providers to resolve issues.
• Track shipments proactively using third-party platforms, providing real-time status updates and escalation alerts.
• Verify carrier compliance with SLAs and transpose shipment information into the system.
• Create reports, understand customer requirements, and interact with customers and providers.
• Contribute to developing strong relationships with service providers and vendors.
• Promote compliance with company policies and regulations.

QUALIFICATIONS:

• Knowledge of air, road, and ocean transport, as well as familiarity with equipment and emergency response protocols.
• Effective interpersonal skills, including communication and problem-solving.
• Pro-active and organized, with good computer skills (Outlook, Excel, Word, PowerPoint).
• Fluent in English, with additional language skills preferred.
• Respect for global regulatory compliance procedures and integrity.

Education and Experience:

• Degree preferred, but not required.
• At least 2 years of logistics experience, ideally in Air Import/Export, Transcon, or Customs.

Additional Information:

Expeditors offers excellent benefits, including paid vacation, holiday, and sick time, health plans, life insurance, and employee stock purchase plans.