Description
We're seeking an Agent - Air Products to join our team at Expeditors in Phnom Penh, Cambodia. As part of our global supply chain management organisation, you will play a critical role in ensuring the smooth operation of air export and import processes.
Responsibilities:
- Coordinate with the customer service team to confirm cargo delivery status
- Print labels and issue House Air Waybills (HAWB) to shippers for local clearance
- Manage freight receipts and process shipments
- Monitor shipments and follow up with airlines or Expeditors gateway offices
- Send copies of non-negotiable HAWB and invoices to shippers for confirmation
- Receive documents and log them into our system
- Ensure timely and smooth shipment processing
- Follow up with origin offices, shippers, and consignees for shipment arrangements
- Trace shipments with airlines to ensure on-time arrival
- Update shipment information and input event codes into our operating system
- Issue arrival notices to consignees and turn over documents to consignees/brokers
- Ensure accurate and timely billing of invoices to customers
Requirements:
- Knowledge of the global logistics industry
- Good computer skills, including proficiency in MS Excel and MS Word
- Fluency in English
We offer excellent benefits, including paid vacation, holiday, and sick time, a health plan, life insurance, an employee stock purchase plan, and training and personnel development programs.
If you're a motivated and organised individual with exceptional customer service skills, we encourage you to apply.
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