Description
Join Expeditors as a Logistics Operations & Customer Service Agent in Honolulu, HI. You'll handle operations and customer service responsibilities for inbound domestic shipments, track and trace shipments, and communicate with customers and other branch locations.
Scope of Position: Monday-Friday, 0800-1630
Major Duties and Responsibilities:
- Handle operations and customer service responsibilities for inbound domestic shipments via ocean and air freight
- Track and trace shipments, coordinating deliveries by due date
- Provide timely updates on shipment status to customers and other branch locations
- Respond accurately and promptly to customer pickup and quote requests
Qualifications:
- High School Degree or equivalent required
- Fluent in English, both written and verbal
- Ability to work overtime and commute to Honolulu
- Basic mathematical skills and comfort with numbers
- Professional business environment experience
Desired Qualifications:
- Associates or Undergraduate Degree
- Computer skills in Word, Excel, and PowerPoint
- Multi-tasking and prioritization abilities under pressure
- Strong organizational and communication skills
- Experience with logistics networks
Benefits:
- Paid Vacation, Holiday, and Sick Time
- Health Plan: Medical, Prescription Drug, Dental, and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program
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