Description
As a Logistics Import Operations Coordinator at Expeditors, you will ensure the timely and accurate movement of freight and information, while providing exceptional customer service within the Import Department.
Key responsibilities include:
- Ensuring smooth and timely freight process flow
- Accurate and timely data entry into the operating system
- Tracking and tracing Import files as required
- Using Workflows on a daily basis
- Ensuring timely delivery of freight to customers for Import shipments
- Sending documents to customers or brokers for customs purposes
- Accurate and timely client and Service Providers billing
- Interacting with customers to arrange international shipments
- Maintaining strong relationships with suppliers
- Meeting compliance regulations and internal policies
- Constantly looking for areas of improved efficiency
- Following customers' standard operating procedures
- Meeting KPI standards
- Providing overseas communications and timely responses to emails and requests
Requirements:
- Bachelor's Degree
- Understanding of air/ocean documentation process a plus
- Effective interpersonal skills
- Pro-active and strong organizational skills
- Strong computer skills (Excel, Word, PowerPoint)
- Fluent in English
Benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
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