Logistics Coordinator

We're not in the shipping business; we're in the information business. At Expeditors, you will find professionalism, leadership, and a friendly environment that fosters an innovative, customer service-based approach to logistics.

As a Logistics Coordinator, your main responsibilities will include receiving, booking, and scheduling transportation orders to ensure timely and accurate movement of freight and information. You will need to be customer-focused, think creatively about problems, and have excellent interpersonal skills while delivering exceptional customer service.

Responsibilities may include:

• Preparing, handling, and processing documentation, including house and master air waybills, commercial documents, and customs/regulatory documents
• Updating and loading shipment information in a timely and accurate manner into our operating system
• Ensuring timely freight dispatch to avoid disruptions in customer's supply chain
• Communicating effectively and timely with customers, vendors, and internal Expeditors network
• Reviewing and monitoring reports to understand individual performance, impact, and opportunities for development
• Accurately executing invoicing based on established customer SOPs, rate shells, and tariffs
• Contributing to maintaining strong vendor relationships
• Maintaining compliance standards at all times
• Meeting key performance indicators in support of department, branch, product, and company goals
• Desiring to understand overall department process flow and constantly seeking opportunities for improved efficiencies
• Escalating problems or decisions to Management based on established guidelines and procedures when necessary

Minimum qualifications:

• High School Diploma
• Excellent customer service skills
• Effective interpersonal skills
• Strong attention to detail and organizational skills
• Proven desire to learn and expand knowledge base
• Sense of urgency around all aspects of customer service
• Emotional resilience
• Proficient computer skills, including Microsoft Office products
• Fluent in English

Desired qualifications:

• Bachelor's degree in Business, Supply Chain/Logistics, or related field
• One year of work experience in a customer service-related role

Expeditors offers excellent benefits, including paid vacation, holiday, and sick time, health plan, life and long-term disability insurance, 401(k) retirement savings plan, and employee stock purchase plan.