Lead, HRBP

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

As the Lead HR Business Partner for [Region/Department], you will be the primary HR partner to the regional General Manager and Commercial Leadership Team/OR partner the Department Head and their Leadership Team. Your mission is to translate business strategy into people solutions that drive commercial results, build high-performing teams, and foster a culture of accountability and growth.

Strategic Business Partnering

• Serve as a trusted advisor to the regional General Manager/Leadership team, understanding business goals and challenges.
• Shape and execute a regional People Roadmap that aligns with both global and local business priorities, focusing on talent, culture, and organizational effectiveness.
• Anticipate business needs and proactively recommend HR solutions that support revenue growth, customer focus, and market expansion.

Talent Management & Succession

• Lead talent identification, development, and succession planning to ensure a strong leadership pipeline and critical role coverage.
• Partner with leaders to drive workforce planning, organizational design, and change management initiatives that keep the business agile and competitive.
• Champion diversity, equity, and inclusion in all talent processes.

Performance, Engagement & Culture

• Drive the performance management cycle, ensuring clear goal-setting, feedback, and accountability.
• Use engagement data and insights to identify trends, risks, and opportunities; develop and implement action plans to improve team health and retention.
• Foster a culture of feedback, continuous learning, and high performance, aligned with BPD values.

Employee Relations & Compliance

• Partner with the Employee Relations Centre of Excellence on employee relations cases, ensuring fair, timely, and compliant resolution of issues.
• Provide guidance on local labor law, policy interpretation, and risk management, partnering with COEs and legal as needed.
• Ensure HR practices are consistent, scalable, and compliant with both company standards and local regulations.

Team Leadership & Development

• Mentor junior HR colleagues, building HR capability and fostering a collaborative, high-performing team environment.
• Role model Booking Partner Divisions’s values and leadership behaviors.

Collaboration & Stakeholder Management

• Build strong relationships with global HR COEs, HR Operations, and other regional HRBPs to ensure alignment and knowledge sharing.
• Represent the region in global HR forums and projects, contributing regional insights and advocating for local needs.

Preferred Qualifications

• Bachelor’s degree in HR, Business, or related field (Master’s preferred).
• 8–10 years of progressive HR experience, including 3–5 years in a senior HRBP or HR leadership role.
• Demonstrated experience supporting commercial, sales, partnerships, or B2B teams in a fast-paced, matrixed, or global environment.
• Strong commercial acumen and ability to connect people strategies to business outcomes.
• Proven track record of influencing senior stakeholders and driving organizational change.
• Advanced skills in talent management, workforce planning, performance management, and employee relations.
• Data-driven mindset, comfortable using HR analytics to inform decisions and measure impact.
• Excellent communication, coaching, and relationship-building skills.
• Hands-on, pragmatic approach, willing to roll up sleeves and deliver results.
• Experience managing or mentoring HR professionals.