Kitchen & Beverage Manager

We are seeking a Kitchen & Beverage Manager to lead our front-of-house and kitchen teams at JO&JOE Auckland.

As a Kitchen & Beverage Manager, you will be responsible for creating an exciting, welcoming, and energetic atmosphere for guests and locals alike.

Responsibilities:

• Lead and inspire a multi-skilled team across kitchen, bar, and floor to deliver exceptional food, beverage, and guest experiences
• Oversee daily operations, ensuring smooth service, strong communication, and high-quality execution across all areas
• Drive sales through promotions, activations, upselling, and a strong understanding of guest trends and behaviours
• Manage labour costs, rosters, stock, and wastage to meet financial targets and improve profitability
• Ensure consistent food quality, presentation, and service standards, working closely with the Chef
• Maintain compliance with food safety, liquor licensing, and health & safety requirements
• Support and deliver events, community activations, and brand partnerships that bring energy to the venue
• Build a positive, inclusive team culture focused on development, engagement, and performance
• Lead from the front, creating a welcoming, social, and energetic environment for guests and team members alike

Qualifications:

• Previous leadership experience in a fast-paced hospitality environment (restaurant, bar, hotel, or lifestyle venue)
• Confidence developing menus, drinks lists, promotions, and experiences that drive revenue and keep guests coming back
• Strong commercial instincts, with the ability to identify opportunities to grow sales and increase guest spend
• A natural leadership style with the ability to coach, motivate, and develop teams
• Passion for delivering exceptional guest experiences with a vibrant, community-focused approach
• Strong organisational skills and the ability to manage multiple priorities in a dynamic environment
• A proactive, solutions-focused approach with the confidence to make decisions and take ownership
• Sound knowledge of food safety, hygiene, and responsible service of alcohol (LCQ preferred or willingness to obtain)
• High energy, a hands-on attitude, and a willingness to jump in and support the team wherever needed
• Creativity and enthusiasm for designing new menu items, launching events, building local partnerships, and finding new ways to delight guests and drive revenue
• A naturally positive personality that brings energy to the team and creates an atmosphere guests want to be part of
• Genuine passion for hospitality, food, drinks, music, events, and bringing people together

Benefits:

• Staff meal while on shift
• Uniform provided and laundered
• International accommodation and retail discounts across varying Ennismore & Accor Hotels properties
• Family & Friends Hotel Discounts
• Opportunities for further development and worldwide career progression within Ennismore/ Accor
• Annual reward of a free night's accommodation at the hotel and additional perks!