Description
TaskUs is seeking an IT Director, Applications to lead innovative software delivery at the world's fastest growing #1 technology-enabled business processing outsourcing company. You will lead a techno-functional team in delivering world-class SaaS and customer solutions to business users.
Responsibilities:
- Identify business improvement opportunities and deliver applications to meet these needs
- Oversee the configuration and implementation of applications used by departments within your scope of responsibility
- Partner with business leaders to define, manage, and deliver a portfolio of technology projects that improve business process capabilities
- Evaluate needs and commercial as well as custom solutions to meet those needs
- Assist in defining and de-risking projects through experienced project planning for business application projects
Requirements:
- 12+ years delivering and managing teams in the delivery of software applications and automation
- A minimum 5 years providing technical support for HR and Recruiting functions in a global environment with staff in excess of 25,000 employees
- A minimum 3 years managing teams in the delivery of Workday and integration HR platforms
- Experience managing application service delivery and user support for applications
- Experience establishing priorities and schedules for business application projects
- Experience with system and organisational planning to ensure business and service continuity
- Experience directing and measuring your team's service excellence and documenting business process documentation
- Extensive experience in requirements gathering for multiple business functions
- Experience with advising and applying AI and Automation for business processing automation and workflow automation
- Experience influencing IT and business executive management in setting direction and quickly identifying solutions to address business opportunities and challenges
What We Offer:
- Competitive industry salaries
- Comprehensive benefits packages
- People First culture
- Internal mobility and professional growth opportunities
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