Inside Sales Representative - Federal

The Inside Sales Representative - Federal will manage a defined set of customers, leads, or transactional sales opportunities with moderate guidance.

The ISR builds customer relationships, maintains a healthy pipeline, and supports the end-to-end sales cycle while partnering with Account Executives and internal teams to achieve sales objectives.

Responsibilities:

• Develop and manage a pipeline of qualified opportunities within an assigned customer segment or account set.
• Conduct prospecting, lead generation, cold calling, networking, and referral follow-up to create new sales opportunities.
• Assess customer needs and tailor sales messages to communicate relevant product, service, and solution value.
• Independently manage smaller transactional deals from qualification through close within established authority and processes.
• Partner with Account Executives to develop approaches for customer retention, account growth, and portfolio expansion.
• Support product selection, pricing, proposals, demonstrations, and responses to routine requests for proposals.
• Maintain accurate forecasts and sales records, monitor progress toward targets, and take timely follow-up actions.
• Analyze standard sales metrics to recognize trends, improve conversion, and strengthen pipeline health.
• Coordinate across sales, technical, partner, and operations teams to address customer requirements and remove execution barriers.
• Use digital and AI-enabled insights to improve opportunity prioritization, customer engagement, and decision-making.

Education & Experience Recommended:

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 13 paid holidays, and additional flexible paid vacation and sick leave.

The on-target earnings (OTE) range for this role is $61,400 - $87,500 annually, with a 60/40 (salary/incentive) mix.