Description
We're seeking an IT Infrastructure Engineer to join our Wholesale Technology team in Scunthorpe, United Kingdom. As an Infrastructure Engineer, you will provide expert technical support across a diverse infrastructure estate, supporting everything from servers, networks and cloud technologies to security systems and operational technology.
Job Details:
- £42,000 - £47,000 per year
- Full-time, 37.5 hours per week, covering a variety of shifts between 8am and 5pm, and working approximately 1 in 4 Saturdays
- Hybrid working policy, with regular travel to our Scunthorpe site, typically around once a week
- Participation in a 24/7 on-call rota, providing support for critical incidents when needed
Responsibilities:
- Act as a senior escalation point for complex infrastructure and networking issues
- Troubleshoot, investigate and resolve issues across server, network, cloud and security technologies
- Support the delivery, maintenance and continuous improvement of infrastructure services
- Configure, administer and support server, virtualisation and networking environments
- Work with third-party suppliers and technology partners to support service delivery and infrastructure improvements
- Contribute to infrastructure projects, implementing new technologies and enhancing existing services
- Support business continuity and disaster recovery activities
- Participate in the 24/7 on-call rota and provide out-of-hours support when required
Requirements:
- Experience supporting and maintaining enterprise infrastructure environments
- Solid understanding of networking principles and infrastructure
- Experience working with virtualised environments and core Microsoft technologies
- Appreciation of cybersecurity best practices and experience supporting secure, resilient technology services
- Strong analytical and problem-solving skills
- Ability to communicate technical information clearly and build effective working relationships
- Flexible approach, with the ability to participate in an on-call support rota
- Full UK driving licence, with the ability to travel occasionally to sites across the UK
Benefits:
- Annual bonus
- 28 days holiday (rising to 32 with service) plus bank holidays
- Pension with up to 10% employer contributions
- 30% discount on Co-op products and 10% off other brands
- Stream – early access to a percentage of your pay
- Virtual healthcare
- 24/7 colleague support service
- Training and support for your development and career progression
- Cycle-to-work scheme
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