IMD Operations Manager

Visa is seeking an IMD Operations Manager to oversee the end-to-end operational management of Innovation and Market Development Fund (IMD) activities across multiple markets.

The estimated salary range for this position is zł229,600 - zł377,200, which may include potential sales incentive payments. The company offers a comprehensive benefits package, including Medical, Dental, Vision, Pension, Life Insurance, Annual Leave, and Wellness Program.

Key Responsibilities:

• Manage the operational execution of the IMD portfolio across multiple markets.
• Track IMD commitments, approvals, spend, collections, carry-over balances, and P&L impacts.
• Coordinate IMD activities across business functions, finance teams, and market stakeholders.
• Ensure timely execution of approved initiatives and adherence to governance requirements.
• Own operational processes supporting IMD-funded Value Added Services (VAS) initiatives.
• Coordinate activities from approval through billing, usage tracking, margin calculation, and revenue recognition.
• Support billing setup, product usage calculations, and post-close adjustments.
• Ensure accurate execution of VAS-related financial processes and reporting.
• Maintain IMD data across finance systems, including GPC, and related platforms.
• Manage actuals, forecasts, cost plans, and system data integrity.
• Administer forecasting uploads and system maintenance activities.
• Resolve data quality, access, and system-related issues.
• Produce regular IMD management reporting and dashboards.
• Track portfolio performance, spend utilization, collections, and budget execution.
• Support quarterly forecasts, outlooks, month-end close activities, and reporting packs.
• Provide stakeholders with transparent visibility into IMD performance and funding utilization.
• Perform reconciliation of financial and operational data across systems.
• Investigate discrepancies and coordinate corrective actions.
• Support accurate revenue, margin, and cost reporting.
• Maintain a robust control environment and a single source of truth for IMD data.
• Manage IMD approval workflows and documentation requirements.
• Maintain audit-ready records and supporting evidence.
• Ensure compliance with IMD policies, governance standards, and approval frameworks.
• Support audits, reviews, and stakeholder inquiries.
• Standardize IMD processes across markets.
• Drive automation, simplification, and efficiency initiatives.
• Improve transparency, consistency, and scalability of IMD operations.
• Identify opportunities to reduce manual effort and strengthen operational controls.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration or a related discipline, or equivalent practical experience.
• Typically 8+ years of relevant experience in finance operations, FP&A, financial control or investment portfolio management, including at least 3 years leading complex processes or cross-functional initiatives across multiple markets.
• Professional accounting qualification (ACA, ACCA, CIMA or equivalent) preferred.
• Strong experience in financial reporting, forecasting, reconciliations, month-end close and internal controls, with the ability to maintain accurate, audit-ready records.
• Advanced Excel and financial systems skills, with experience maintaining data integrity and developing management reporting; familiarity with reporting, visualization and automation tools preferred.
• Demonstrated ability to manage approval workflows, resolve complex operational issues and improve processes in a matrix organization.
• Strong analytical, communication and stakeholder management skills, with the ability to coordinate Finance, Commercial, Product and Accounting teams.
• Experience in payments, financial services or a multinational organization preferred; familiarity with investment funding programmes, VAS economics and revenue recognition is an advantage.