HR Manager (In Field Role) | Riviera Dining Group

The ideal candidate for the HR Manager – Venue Operations position will have experience in all areas of Human Resources. The position will be field-based and rotate daily through one of our dining venues and assist when needed at the corporate office.

Responsibilities:

• Provides direction and consultation to management on strategic, tactical, and operational people issues.
• Assists with onboarding and facilitating orientation at the property level or corporate office.
• Implements corporate policies that pertain to general handbook compliance.
• Improves work relationships, boosts morale, and increases productivity and retention.
• Conducts prompt, thorough, and impartial investigations into workplace concerns.
• Recommends and implements fair resolutions while mitigating legal and reputational risks.
• Facilitates conflict resolution through coaching, mediation, or formal interventions.
• Performs general day-to-day HR administrative tasks.
• Provides weekly reporting of all ER cases and investigations.
• Supports the Talent Acquisition Team with open calls and new venue openings.
• Completes new hire paperwork, E-Verify & I9 process during onboarding.
• Works with the Director, HR Administration to complete workers’ compensation and unemployment paperwork.
• Supports venue management with coaching/counseling conversations and issuing progressive discipline paperwork.
• Conducts quarterly property audits and oversees monthly safety committee meetings.
• Conducts thorough and objective investigations to resolve complex employee-related issues.
• Serves as the point of contact for managers’ employee-related questions or concerns.
• Remains focused on compliance and Wage & Hour guidelines and policies.
• Tracks employee relations cases, trends, and outcomes to identify opportunities for improvement.
• Provides leadership with insights and recommendations to reduce risk and improve workplace culture.
• Maintains confidentiality and accurate documentation of all employee relations matters.

Requirements and Qualifications:

• Minimum of 5 years previous Employee Relations and Human Resources management experience.
• Bachelor’s degree in human resources, Business Administration or related field of study.
• Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or other relevant industry certification.
• Demonstrated knowledge of employee relations, complex investigations, and HR practices.
• Possess exceptional coaching, influencing skills.
• Demonstrated knowledge with HRIS systems such as ADP.
• Ability to present company orientation to new hires.
• Excellent working knowledge of US & FL labor laws.
• Ability to travel among venues.
• Flexible schedule, including weekends and holidays.
• Superior verbal and written communications skills.
• Bilingual in Spanish is a plus.
• Must operate with a high degree of confidentiality, discretion, and trust.